Personal Data Protection
COMART SA respects and protects the personal data of its visitors, customers and partners. This notice describes how we collect and process personal data in the context of our communication, our commercial relationship and the use of our services.
Data Controller
The controller is: COMART SA., based in 332 Syggrou Ave., 17673 Kallithea, Attica, Greece, telephone 210 3416200.
For issues related to personal data protection, you can contact us via contact page or by email: [info@comart.gr].
What data we may collect
Depending on your relationship with the company, we may process data such as:
- Full name
- Company name and professional status
- Contact information, such as email and phone number
- Shipping and billing information
- Information included in contact requests, quotes, orders or support requests
- Information you provide when subscribing to the newsletter
- Any other information you voluntarily provide to us in the context of our collaboration
Processing purposes
Personal data may be used for:
- Communication with you
- Responding to requests, questions or support requests
- The preparation and execution of offers, orders and contracts
- Invoicing, accounting and tax compliance
- The provision of technical support, installation, commissioning and training services
- Sending newsletters and company updates, if you have subscribed to the relevant recipient list
- Improving our customer service and services
Contact Form
The data you submit through the contact form is used exclusively for processing and responding to your request and is not used to send newsletters or other promotional communications, unless you have separately given your consent.
Newsletter
If you subscribe to the COMART SA newsletter, we may use your email to send you updates about products, services, news and company announcements. Subscription to the newsletter list is only at your own discretion and you can withdraw your consent at any time, via the unsubscribe link included in each relevant email or by contacting us.
Legal basis for processing
Data processing is carried out, as appropriate:
- For the performance of a contract or for actions prior to the conclusion of a contract
- For the company's compliance with legal obligations
- For purposes of legitimate interest of the company, such as the smooth operation, customer service and support of its services
- Based on consent, where this is required, such as in the case of newsletter subscription
Recipients of the data
Only authorized executives and associates of COMART SA have access to personal data, to the extent that this is necessary to serve the above purposes.
In some cases, data may be transferred to cooperating providers or processors, such as accounting support, transport companies, technical or digital service providers, always with appropriate technical and organizational protection measures.
Our technical and digital services are provided by SKYNETIX (skynetix.eu)
Retention time
Personal data is retained only for as long as is necessary to fulfill the purpose for which it was collected, as well as for as long as is required by applicable law or required for the establishment, exercise or support of legal claims.
Newsletter information is retained until you withdraw your consent or request to be removed from the relevant list.
Data security
COMART SA takes appropriate technical and organizational measures to protect personal data from unauthorized access, loss, alteration, leakage or destruction.
Your rights
In accordance with applicable law, you may exercise, as appropriate, the following rights:
- Right of access
- Right to correction
- Right to erasure
- Right to restriction of processing
- Right to object
- Right to portability, where applicable
- Right to withdraw consent, when processing is based on consent
To exercise your rights, you can contact us via contact page or by email: [info@comart.gr].
Submit a complaint
If you believe that the processing of your personal data violates applicable law, you have the right to file a complaint with the competent data protection supervisory authority.
Changes in this update
COMART SA reserves the right to modify this information to comply with applicable legal requirements and the company's operating methods. Any updated version will be posted on this page.